Refund policy
Return Policy
Effective Date: June 11, 2024
Thank you for shopping at Curvy Find! We are dedicated to providing quality clothing for plus size women and ensuring you have a satisfying shopping experience. Please read our return policy carefully before making a purchase.
Return Eligibility
We only accept returns under the following conditions:
- The product is broken or damaged.
- The product did not arrive.
Return Process
If you believe your product meets the return eligibility criteria, please follow these steps to initiate a return:
-
Contact Us: Email us at hello@curvyfind.com within 14 days of receiving your order. Please include your order number, a description of the issue, and photos of the damaged item (if applicable).
-
Approval: Once we receive your email, we will review your case. If your return is approved, we will provide you with further instructions on how to return the item.
-
Return Shipment: Please follow the instructions provided by our customer service team to ship the item back to us. You will be responsible for the cost of shipping the returned item.
-
Refund: Once we receive the returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Non-Returnable Items
Please note that we do not accept returns for reasons other than those specified above. All sales are final unless the product is broken or did not arrive.
Contact Us
If you have any questions about our return policy, please contact our customer service team at hello@curvyfind.com. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing Curvy Find!
Sincerely, The Curvy Find Team
